Frequently Asked Questions

Get answers to common questions about Toner or Glaze with add on with Highlight .

We typically tone immediately after highlighting to neutralize unwanted tones, or within one to two weeks if you prefer a softer result. Your stylist will assess lift and hair condition before applying Shades EQ gloss or toner to ensure optimal outcome.

No — toners and glosses deposit semi-permanent pigments that gradually fade with shampooing. They tone and enrich highlights without permanent alteration. For lasting changes, consult about lightening or color services. Regular maintenance keeps results crisp between appointments.

Shades EQ gloss is gentle and conditioning, often recommended for porous hair to even tone and add moisture. Your stylist will evaluate hair integrity and may recommend pre- or post-treatment conditioning to protect strands and achieve the best, healthiest-looking result.

Results usually last four to six weeks depending on hair porosity, shampoo frequency, and product use. Glosses fade gracefully, maintaining tone and shine. Use sulfate-free products and UV protection to extend vibrancy; schedule refresh appointments as recommended by your stylist.

Yes — we customize toners and Shades EQ gloss to match your desired tone, from cool ash to warm beige. Book a consultation so your stylist can analyze skin tone, current highlights, and recommend the precise formula for your ideal result.

It's best to arrive with dry, unwashed hair one day after washing, allowing natural oils to protect the scalp. However, follow your salon's specific guidance; some stylists prefer freshly washed hair for even product application. Your stylist will advise at booking.